We are seeking a Property Management Assistant to work within our Corporate and Investor Management team in Huntingdon. The successful candidate will work as part of a small team, delivering exceptional customer service to a range of tenants, contractors and clients over the telephone and via email.

Our Corporate & Investor Management team provides a professional and bespoke property and asset management services to a range of clients and property types throughout the UK and Europe. The team work with investors, occupiers, developers and landlords in both the public and private sectors.

Our mission is to deliver professional and effective corporate and investor management services to our clients and tenants; customer service and satisfaction is at the core of everything we do.

Main Duties & Responsibility 

  • To be the main point of contact for all tenant/contractor/client enquiries
  • Dealing with all calls in a timely manner
  • Liaise with property, finance and account managers in other teams
  • Monitor the shared inbox and to follow up queries
  • Ensure all jobs, inspections and reports are logged correctly on the database
  • Ensure all contractors complete jobs within the agreed timescales
  • To regularly update tenants on work status
  • To accurately close all jobs and update database
  • To update quality assurance records
  • Ad hoc project work
  • Potential for out of hours work

Skills & Experience

  • Excellent customer service skills
  • Self-motivated & ability to work autonomously
  • Driven with a can-do attitude
  • Good interpersonal and communication skills
  • Ability to perform under pressure, by multi-tasking when required
  • Lateral thinker and problem solver
  • Team player
  • A high degree of IT literacy is essential, with strong Microsoft Office experience

Employee benefits

  • Competitive Salary
  • Company Pension scheme
  • Subsidised gym membership
  • Perkbox (vouchers and savings on shopping and entertainment)

Application details

To apply for this position, please send your full CV, to:

Sheila Coulman
Head of HR
Rapleys LLP
Falcon Road, Hinchingbrooke Business Park
Huntingdon PE29 6FG

Or email sheila.coulman@rapleys.com

Rapleys is proud to have achieved the Standard Award for Investors in People – demonstrating our commitment to invest in our staff and provide excellent service to our clients.

Department: Corporate & Investor Managment

Level Of Position: Administration

Salary Range: Competitive