Records and Training Manager

Karen heads up training and records management at Rapleys, ensuring that all professional staff comply and meet the obligations for their continuing professional development for RTPI/RICS. Karen sources and organises CPD training for our professional staff, ensures all records held are correct and up to date and manages the annual CPD budget.

She designs and delivers more advanced CPD and strategic skills for all internal staff as well as delivering IT training on all our systems to ensure that our employees are trained to a high standard.

Karen project manages the implementation of our new paperless office and electronic filing system – RESolution. She liaises with a subset of champions to train in its use.

Karen is a Fellow of the The Institute of Training and Occupational Learning (ITOL) – the UK’s elite professional body for trainers and learning & development professionals. She has been in training and development since the mid 1990’s and is keen to maintain her own levels of knowledge and education.