Credit Control Manager

Established in 1951, Rapleys is a property & planning consultancy offering comprehensive professional and agency services, on a personal and value-added basis, to clients throughout the UK via our national network of offices.

Our vision is to be the number one partner of choice for property and planning excellence and be consistently ranked as an agent of choice across the UK. Our mission is to bring our expertise, dynamism and problem-solving tenacity to add value, solve challenges and build businesses.

We recruit and retain trustworthy, knowledgeable, and passionate professionals, and provide a collaborative culture that enables people to thrive.

We now have an exciting opportunity for a Credit Manager in our Central Division. This role is offered on a hybrid basis, with a mixture of office and home working.

Job Purpose

We have an exciting opportunity for a Credit Manager in our Central Division who will be working alongside the Credit Controller and will be responsible for the management and coordination of all credit control activities.

Duties include:

• Taking a proactive role in managing and collecting debts
• Ensuring all terms of engagement documentation is in place
• Ensuring timely payment of debts
• Monthly reporting
• Managing of aged debt
• Maintaining contact with clients to ensure invoices are clear for payment
• Resolving queries both internally and externally around outstanding invoices
• Collaboration with Senior Management regarding all Credit Control matters
• Checking and posting of receipts to accounting systems
• Escalation as necessary to legal proceedings, e.g. debt recovery, CCJ or lawyers etc

Person Specification:

• Ability to establish and maintain good client relationships, both internally and externally at all levels
• Excellent communication and interpersonal skills
• Exceptional level of accuracy and numeracy
• Attention to detail
• Self-motivated, with the ability to work on own initiative.
• Ability to multi-task and prioritise workload.

Experience

• Previous experience in a credit controller role
• Proficient in accounting and office software

Employee Benefits

• 28 days holiday (saving 3 days for Christmas shutdown), plus Birthday and Wellbeing Day.  Staff can buy or sell up to 5 days holiday per year at 50%
• Contributory pension scheme
• Permanent Health Insurance plus Cash Plan
• Gym membership contribution
• Cycle to work scheme