Track record

Stock Condition Surveys & EPCs – West London

Shepherds Bush Housing Group

Completion of stock condition surveys (inc EPCs) to portfolio of 35 buildings containing nearly 200 units in West London

Housing Consultancy


Local Authority



Martin Gladwin

Martin Gladwin

The project

Rapleys Housing Consultancy was commissioned to complete a 100% external/communal and 20% internal stock condition survey, including Energy Performance Certificates (EPCs) to our client’s portfolio of 35 buildings that contained nearly 200 units of flatted accommodation, all located in West London.

The portfolio was architecturally diverse and due to the vulnerable nature of the residents, it was vital that all interaction with residents was undertaken sensitively. Working in close partnership with our client, building managers and residents, we deployed a comprehensive range of engagement activities at the outset, contacting all building managers and residents at an early stage to arrange mutually convenient appointments.

Rapleys achieved over 90% first-time and 100% follow-up access using our dynamic and proactive communication processes, enabling us to successfully complete all stock condition surveys and EPCs. We were subsequently engaged to under take the same work on two further property portfolios.

Using Rapleys iPads and bespoke stock condition survey application to collect all survey data, we completed a comprehensive range of validation and quality assurance processes prior to issuing our property-by-property reports, photographs and EPCs. This extensive dataset provided an independent assessment of the condition and investment requirements of the properties, enabling our client to review and determine the future strategy in respect of each individual building as part of a wider strategic asset management strategy.

Our solution

  • Exceptional levels of survey data and reporting, exceeding client requirements
  • Rapleys bespoke stock condition survey application ensured high quality, consistent and accurate data collection
  • Proactive and sensitive resident engagement enabled Rapleys to achieve over 90% first time access
  • Rapleys Domestic Energy Assessors completed over 150 EPCs

Get in touch

Key contacts

Gain national and local expertise through our multidisciplinary teams of experts.

Partner – Head of Housing Consultancy

Martin Gladwin

Programme Manager & Resident Liaison Manager

Liz Locke

Our track record

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