Sharon began working at Rapleys in 2010 as a senior client accountant in the property & asset management team and has over 20 years of accounting experience.

Sharon heads up the accounts function for various key clients including New Look, Ann Summers and Bauer. Sharon’s role is to manage the client team and to act as a key contact for these clients, ensuring their expectations are met in areas such as monthly, bespoke and ad hoc reporting.

Since joining Rapleys, Sharon has used her extensive property accounting experience to mobilise a number of key clients on both the landlord and tenant side of the business focusing on transfer of key financial data and critical dates such as rent payment and/or collection data to ensure there are no failures in payment or collection of rent and other outgoings.

As part of the mobilisation process for new clients, Sharon undertakes a due diligence exercise on the portfolio we inherit. One of Sharon’s key skills is identifying and auditing new clients’ portfolios to ensure they are managed in the most efficient and cost effective way, in terms of a payments and collection of rents and other outgoings.

 

Robert is responsible for the operational delivery of a number of technical areas within our corporate & investor management team, including the formulation of all service charge budgets, leading in the calculation, verification, apportionment and cost analysis of expenditure, variance tracking, reporting and reconciliation.

Robert also oversees the mitigation of our clients’ legislative and regulatory ‘duty of care’ requirements relating to their estates. He has extensive knowledge across a number of statutory instruments including the control of substances hazardous to health, the regulatory reform (Fire Safety) order, the control of asbestos, pressure system safety, gas safety, fixed wiring regulations and lift operations and lifting equipment.

Robert joined Rapleys’ corporate & investor management team in 2015. Prior to this he has worked for number of different sectors including private practice, private trust and the charity sector.

 

Tom began working for Rapleys in September 2013 after completing his A levels. As a senior client accountant within the corporate & investor management department, the majority of his time is dedicated to the New Look Retailers portfolio which includes daily tasks such as processing head lease payments, ad hoc payments, raising tenant charges and managing VAT invoices. He also assists on the Ann Summers portfolio with tasks such as producing monthly client statements.

He has recently started studying for his AAT qualification with an online college. He is hoping to complete his studies as soon as possible to help with his development and offer the best possible service for the clients he looks after.

 

Steven heads up the business space team and has wide-ranging commercial property experience. He has professionally represented a range of institutional landlords, national tenants, private individuals and banks. He is also a RICS Registered Valuer.

He specialises in all aspects of lease consultancy work including the negotiation of rent reviews, lease renewals, lease regears and the preparation of Expert Reports for use in Arbitrations and Court proceedings.

Steven joined Rapleys in 2003 and was elected as a partner in 2011. Prior to joining Rapleys he worked at Luton Council and Lambert Smith Hampton and has over 30 years surveying experience.

 

Stacey has worked for Rapleys since 2001, starting out as an office administrator and working in various secretarial and administration roles within the company before starting work in the rating department in 2005.

Since then she has gained good knowledge of business rates and in 2008, decided to take the opportunity to further her career and undertook a distance learning course in Surveying Practices.

In 2010 Stacey was awarded her Diploma in Surveying Practices.

Her role now includes dealing with professional casework, such as appeal recommendations and negotiating rating appeals on behalf of our clients, as well as being head of administration for the department

Richard is the deputy head of finance in the corporate & investor management team.

His duties include day to day property & asset management accounting, reporting and forecasting for corporate clients including Chubb Common Investment Fund and New Look.

Richard is instrumental in liaising with clients to ensure their financial reporting requirements are met and that the Rapleys reports are aligned to their internal reporting functions.

He is particularly accomplished in cash forecasting and has built a very strong reputation in this discipline. His role extends to 65 week cash forecasting of all aspects of property expenditure on a weekly basis.

Richard’s other responsibilities include running and maintaining multiple development cash forecasts and preparing development appraisals for a range of commercial and residential clients.

 

 

Karen heads up training and records management at Rapleys, ensuring that all professional staff comply and meet the obligations for their continuing professional development for RTPI/RICS. Karen sources and organises CPD training for our professional staff, ensures all records held are correct and up to date and manages the annual CPD budget.

She designs and delivers more advanced CPD and strategic skills for all internal staff as well as delivering IT training on all our systems to ensure that our employees are trained to a high standard.

Karen project manages the implementation of our new paperless office and electronic filing system – RESolution. She liaises with a subset of champions to train in its use.

Karen is a Fellow of the The Institute of Training and Occupational Learning (ITOL) – the UK’s elite professional body for trainers and learning & development professionals. She has been in training and development since the mid 1990’s and is keen to maintain her own levels of knowledge and education.

 

Geoff is a senior member of the automotive and roadside team regularly representing clients in rent reviews, lease renewals and dispute resolution, and often being asked to provide strategic and valuation advice at the highest level. Geoff also handles agency instructions, having completed acquisitions across all of our specialist sectors including petrol filling stations, motor dealerships, fast fit/workshops, car parks, development land and car rental. Geoff’s activities are primarily in the southern half of the UK, however he is able to provide support and expertise nationally on larger corporate projects as necessary as well as dealing with car park related work nationwide.

Geoff handles instructions for a wide range of investor and occupier clients, frequently acting as an Expert Witness in rent review disputes. He is a Chartered Environmentalist, an RICS Registered Valuer and a capable speaker on technical and sector based issues to both professional and corporate audiences.

Dave has substantial experience in commercial building surveying advice, particularly in respect of the repair and maintenance obligations and strategic dilapidations advice for property owners and occupiers, including the preparation of planned preventative maintenance programmes.

He is an expert in preparing and negotiating dilapidations claims, pre-acquisition due diligence advice for freehold and leasehold properties, and strategic planned preventative maintenance/lifecycle cost advice. He also has extensive experience of monitoring developments on behalf of funding institutions, project management and contract administration of maintenance alterations and refurbishment fit out works as well as construction health and safety advice (CDM).

Prior to joining Rapleys in 1993, Dave worked across a range of developments in both Central London and the regions at a city based, multi-disciplinary practice.
Dave was elected a partner in 2000.

 

Debbie is a senior associate and the partnership accountant leading the accounts and finance department. She is responsible for the day to day running of the accounts department and the production of all the partnership management accounting functions.

Debbie has gained extensive knowledge of the property industry over the years. She has been responsible for setting up and managing property accounting for several clients.

Debbie has been at Rapleys for 24 years, having previously worked for a BP subsidiary where she was an accountant/auditor.

Daniel is Head of Rapleys Automotive & Roadside team specialising in both agency and professional matters including acquisitions, disposals, rent reviews, lease renewals, general landlord and tenant work, and valuations on properties throughout the UK. His particular specialism is within petrol filling stations, motor dealerships, roadside retail and workshop premises. He is also a RICS Registered Valuer, RICS APC Assessor and a RICS Fellow.

Daniel advises a variety of institutional and occupier clients including Pendragon plc, Mercedes-Benz Retail Group, Sytner Group, Network Rail, Columbia Threadneedle, Majestic Wine, Topps Tiles and Universal Tyres.

Daniel previously worked at Mouchel on the Bedfordshire County Council portfolio including general agency and landlord and tenant matters, and prior to graduating in 2003, Daniel completed his placement year at Bidwells, working with the agency and corporate consultancy/valuation departments.

 

Claire joined Rapleys in 2002 bringing 15 years experience in the IT service provider industry to the business, having predominately worked in IT solutions and database administration.

Claire is a principal surveyor delivering services across a number of commercial portfolios and leads the database management for all corporate clients. She has led the set-up of databases and extranet portals for various key clients. Claire delivers high quality account management and is a superb communicator whose focus is on maintaining open and positive relationships with clients, tenants, occupants and landlords alike.

Heading up Rapleys’ TRAMPS database management, Claire deals directly with IT, property accounting and service charge management in corporate real estate services.

More recently she has developed Rapleys’ new facilities management service offering.

 

Angus has over 20 years experience and heads up the development team. He has a wide range of development experience including mixed use developments, disposals and acquisitions, development audits/appraisals and providing agency advice. He also has considerable experience in development management, taking projects through the development process from inception to delivery.

Angus is active in a number of sectors including residential, retail, industrial, office and mixed use developments. Angus joined Rapleys in 2004 having previously worked as Head of Development Sales in the South of England for Network Rail, where he was responsible for disposing of Network Rail surplus land assets and promoting and delivering major station developments.